Exchange or Refund Terms

Wonder Fit HLF applies the Herbalife 30-Day Customer Satisfaction Guarantee. If you are not completely satisfied with any Herbalife product purchased from Wonder Fit HLF, you may request a refund or product exchange within 30 days from the date you receive the product.

To request a return, exchange or refund, please contact us by e-mail at info@wonderfithlf.com within 30 days of receiving your order. Please include your order number, full name, contact details, reason for the return, and whether you prefer a refund or an exchange.

Returned products must be sent back by post to the return address provided to the customer by e-mail. The customer must include proof of purchase or the order confirmation. Products must be returned with the unused portion, in their original packaging where possible.

If the product received is incorrect, damaged, defective, or does not correspond to the product ordered, Wonder Fit HLF will arrange an exchange or refund after reviewing the claim. In these cases, the customer must contact us on the day of receipt or as soon as the issue is noticed and provide photos where applicable.

For eligible returns under the 30-Day Customer Satisfaction Guarantee, the return label is included and the return cost is free. No restocking fee is charged.

Refunds are processed to the original payment method within 5 business days after the returned product has been received and the return has been approved. Depending on the customer’s bank or card provider, it may take additional time for the refund to appear on the account.

If an exchange is requested, the product will be exchanged for the same product where available. If the same product is not available, Wonder Fit HLF may offer a comparable replacement product or a refund.

Returns requested after 30 days from the date of receipt cannot be accepted, unless required by applicable consumer protection laws.

Email: info@wonderfithlf.com